Question 1

What formats does the book come in?

Accepted Answer

You can choose from Paperback, Hardcover, Signed Paperback, or a Digital Download. Physical formats ship directly to your home, and the digital version is delivered instantly by email.

Question 2

How does the digital download work?

Accepted Answer

After completing your purchase, you will receive an email with a link to download your digital copy. No shipping is required. If you do not see the email within a few minutes, check your spam or promotions folder.

Question 3

How much is shipping?

Accepted Answer

We offer a simple flat rate of $5 for all physical book orders. This covers packaging and delivery. Digital downloads do not require shipping, so they are always free to receive.

Question 4

Do you ship outside the United States?

Accepted Answer

At this time we provide shipping within the United States. If you are interested in international shipping, feel free to contact us and we can discuss options.

Question 5

What if my book arrives damaged?

Accepted Answer

If your book arrives damaged or with any defects, we are here to help. Please reach out through our contact form with your order details and a photo of the issue.
Contact us here:https://www.bacidbooks.com/#contact

Question 6

Do you accept returns?

Accepted Answer

We accept returns or exchanges for damaged or incorrect physical items. Digital downloads are not returnable once delivered. If you have a concern, contact us and we will do our best to assist you.

Question 7

How do I contact customer support?

Accepted Answer

The best way to reach us is through our contact form. Let us know your name, order number, and how we can help.
Submit a message here:https://www.bacidbooks.com/#contact

Question 8

Do you offer signed copies?

Accepted Answer

Yes, the Signed Hardcover version is available in limited quantities. Once they sell out, they may not be restocked.

Question 9

Can I track my order?

Accepted Answer

Once your physical book ships, you may receive tracking information depending on the shipping method used. If tracking is available, it will be emailed to you automatically.

Question 10

Will the digital download work on my device?

Accepted Answer

The digital file is compatible with most phones, tablets, and e-readers that support standard file formats. If you have trouble opening your file, contact us and we can assist you.

FAQ

Frequently asked questions